Job Description

Posted 3 weeks ago

About Bytes

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here!

Why Bytes?

Over 600 staff (plans to double in size over the next 5 years)

Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester

Winners of an array of industry awards

Sunday Times Top 100 Best Places to Work

Excellent training and career prospects offered

Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events

Supporters of 85+ charities with strong commitment to diversity and sustainability

PURPOSE OF JOB:

The purpose of this role is to deliver effective, timely and quality project and services support.

Collaborating closely with Project Managers, Consultants and Service Delivery Managers to ensure seamless execution of projects and services.

The role will encompass administrative activities such as the production and maintenance of project plans, budgetary and progress reporting, administration in project matters such as risks, issues and change support, library maintenance and document control.

KEY RESPONSIBILITIES:

* Assist in producing, reviewing, and auditing project documents.

* Ensure accurate tracking and reporting of progress, performance to schedule and performance to budget of projects.

* Assigning project tasks to internal teams and monitoring on time completion.

* Responsible for data integrity, accuracy and completeness of project data, inputting and maintaining within project management toolsets used.

* Assist with project risk and issue management and project change control.

* Perform general project administration activities as required.

* Resource scheduling.

* Document library management & control.

* Work closely with Project Managers, Consultants and Service Delivery Managers to create and maintain project activities, then monitoring through to successful completion.

* Quality assurance, ensuring that standards and requirements are met.

* Acting as a primary point of contact for communicating project status to internal stakeholders.

* Client satisfaction, ensuring that clients needs are met as projects evolve.

* Client interaction, supporting Project Managers, Consultants and Service Delivery Managers in delivery to clients.

* Assist in administration of project management systems

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Essential:

Experience of working in an administration environment.

Proficient in using MS Office, particularly Excel & Outlook, PowerPoint and ideally Project.

Strong stakeholder management.

Highly detail orientated, delivering work accurately and timely at all times.

Flexible and a ‘can-do’ attitude.

Logical and quality focused.

Excellent people management and coordination skills (self & others).

Excellent time management skills.

Desirable:

PRINCE2 or any other project management qualification/experience.

ITIL certification.

Proven ability to persevere & deliver complex situations.

Ability to demonstrate innovative ideas to deliver solutions (no constraints approach).

Demonstrable ability to lead and influence.

Experience of using different Portfolio and Project Management tooling.

Training Given:

Job specific training will be given during employment both on the job and by vendors.

Other Requirements:

Some hours outside the normal working times may be required to complete specific projects.

CORE COMPETENCIES & SKILLS

* Excellent communicator (Written & Oral).

* Presentable and articulate.

* Demonstrate and build confidence/credibility with internal stakeholders and clients.

* Ability to work proactively, independently and in an agile manner to achieve desired outcomes.

* Methodical and organised with an attention to detail.

* Enthusiastic, team player