Job Description

Posted 1 week ago

Product Support Specialist | Telematics | Customer Assistance | Business Support | Hybrid, Avonmouth | £30k
 
I'm proud to partner with one of the UK’s leading independent suppliers of plant and machinery, supporting sectors such as construction, demolition, ports, timber, scrap, and recycling.
 
They are a fast‑growing, people‑focused business that values development, job security and fresh ideas. With opportunities across engineering, sales, operations and professional services, they offer a supportive culture where teams can thrive and make a real impact!
 
They are seeking a Product Support Specialist to provide operational support across telematics systems and general IT tasks, ensuring smooth service delivery for customers and internal teams. This role will support the Product Support Manager by handling telematics activities, investigating and resolving issues.
 
The role responsibilities include:

Telematics support – configuration and investigation of tickets
IT support – customer enquiries and daily operational tasks
Documentation and reporting – accurate records of data
Business support – assist the sales function and wider team 
In return they offer £30k and hybrid working of 2/3 days a week onsite in Avonmouth!
 
Unfortunately we cannot offer sponsorship at this time.
 
Please contact me at (url removed) to discuss further!
 
Product Support Specialist | Telematics | Customer Assistance | Business Support | Hybrid, Avonmouth | £30k