Job Description

Posted 3 weeks ago

Proclaim Administrator- Previous Experience needed

Monday to Friday- 9am-5pm

Full Time, Permanent

Newcastle City Centre

We are seeking an experienced Systems Administrator who has proven experience working with Proclaim.

What we are looking for….

Candidate Requirements & Attributes

* Prior experience with Proclaim

* Strong experience supporting Office 365 and related applications

* Experience with Windows Server environments, Active Directory, and network administration

* Experience with Azure, Intune, and endpoint security tools

* Knowledge of firewalls and general IT security practices is beneficial

* Excellent organisational and time management skills

* Strong attention to detail and ability to prioritise tasks

* Able to work collaboratively within a team environment

The successful candidate will have the following responsibilities:

* Provide IT support to staff across the organisation

* Support and maintain cloud-based productivity tools (e.g., Office 365, SharePoint)

* Manage user accounts and permissions in Active Directory and Azure

* Set up and maintain email accounts and mailbox systems

* Configure and support communication tools such as VoIP or video conferencing systems

* Provide support for Proclaim case management system

* Maintain IT security, including endpoint protection and monitoring

* Support local networks (LAN/Wi-Fi) and troubleshoot connectivity issues

* Install and configure hardware and software, including printers and peripherals