Overall Job Purpose
Overall the role holder will be a central point of contact around :
•IBM hardware, maintenance, software and software renewals quoting
•Complex HP solution quoting including high end servers, storage, software and networking
•Position yourself as Specialist resource for HP, IBM and Netapp within the business and proactively update and maintain knowledge on a regular basis
•Assist with high end specifications by speaking to customer as necessary in order to qualify requirements (HP) or support the specialist sales team in this activity (IBM and Netapp)
•Ensure that pricing submitted contains most appropriate pricing structures / programmes / bid
•Create customer facing quotations in appropriate format with any associated documentation as necessary
•Assist with pre-sales technology queries as necessary
•Be available to attend conference calls if relevant in order to assist in the quotation process
•Undergo appropriate training and obtain associated accreditations where relevant
•Provide support to the Operations team for any complex order requirements
•Maintaining communication with the sales teams and vendors throughout the sales cycle to ensure best possible engagement
•Ensuring deals are approved in a timely manner, escalating when necessary and involving SCC and IBM/HP/Netapp partner management where required
•Management of take on business in relation to IBM, HP and Netapp, ensuring that SCC has the right information to take on the account successfully,
•Provide aligned resource to support specific key accounts from a technology perspective moving forward.
•Proactive deal registration & bid/pricing management on smaller deals through proactive daily Opportunity reporting in MySCC
•Assistance with pipeline management as required
•Assistance with/management of any specific HP, IBM or Netapp processes requiring vendor specialism.
Skills, Knowledge, Experience:
•Proven experience in industry and good product knowledge
•Detailed knowledge of IT industry
•Understanding of the process of managing complex quotations and orders
•Good analytical skills
•Strong commercial skills
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