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Platform Owner – Cloud & Infra Manager

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Job Description

Cadent Gas Ltd

At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

As a Platform Owner working on our Cloud Infrastructure, you will be accountable for our day-to-day operations of all cloud and on-prem server and storage infrastructure, hardware and services whilst also resolving insicents and problems on a 24x7x365 basis. You will also help with support and maintenance and providing a contact to the MIM during high priority incidents, root cause analysis and problem management. 

Key Responsibilities
Own the ART Cloud & Infrastructure platforms strategy and roadmap covering enterprise Cloud platforms, infrastructure, on-premises hardware, and security for the health of services, delivering regular patching and maintenance, hardware refresh and software upgrades (where required) to maintain supportability. Along with product/platform development and integration to meet user requirements and ensuring the delivery of an evergreen roadmap aligned to strategy.
Lead a team of upto 6 within the ART Cloud & Infra team.
Ensure that the platforms comply with relevant industry standards and regulations and maintains a strong focus on data security, privacy, and cyber requirements.
Accountable for budget management and tracking costs for support, maintenance, and delivery across products/platforms.
Identify potential risks and challenges related to the platform's development and operation and develop mitigation plans.
Coordinate and collaborate with Product/Platform Managers and other Product/Platform Owners across ARTs/teams to ensure successful delivery of cross-roadmap delivery and dependencies. Prioritise initiatives based on business impact, technical feasibility, and customer value.
Take ownership of the platform's backlog, define user stories, prioritise work, deliver maximum value & realise business outcomes. Work across all ARTs to ensure timely delivery of enabler features & enhancements.
Collaborate with cross functional teams, including product/platform managers, architects, engineers, and business stakeholders to gather input, prioritise features and ensure the platform meets the needs of internal and external stakeholders. Skills and Experience
Experience with agile development methodologies, inc. SAFe and the role of a Product/Platform Owner.
Experience of working in an agile product-centric environment and agile/matrix managed multi-disciplinary technology teams, including deep understanding of agile methodologies.
Proficient in the use of Atlassian products: Jira and Confluence and integrated products such as Miro.
Amazon Web Services certifications and experience essential. 
Proven experience in a similar role, with a strong track record of platform ownership and delivery.
Hands-on experience of leading agile delivery with mixed teams of in-house and external developers/engineers.
Strong experience in a second/ third line support role in a medium to large company, with significant technical delivery/support responsibility.
Team management and technology experience supporting 24×7 infrastructure services.
Experience managing teams delivering infrastructure, networking, ISS and CNI support.
Experienced in driving colleague/customer results through management of direct/indirect resources.
An understanding of the role technology and digital platforms play to enable business value with an overall understanding of the whole lifecycle of technology platforms.
Technical knowledge or qualifications desirable in the following areas:

Public Cloud architecture, AWS, Azure and GCP.
Experience in Cloud design/architecture and environment provisioning.
Server operating systems, including Microsoft Windows server, SUSE Linux, Red Hat Linux.
VMWare, Hyper-V and server hardware.
IaC and automation tools. What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

•         Funding and support towards completing qualifications

•         Ample opportunity for progression within the business

•         Mentoring and guidance opportunities

Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days
An Annual Performance Bonus of up to 15% of your salary
A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12%
A competitive salary that’s reviewed each year against the market median salary for your role, skills, knowledge and experience
MyChoices benefits like bicycles, salary sacrifice cars and healthcare that you can pick and choose from. You could get a better deal than you would on the high street and make tax and National Insurance savings
A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially
Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role
A Matched Giving scheme where the Company will match any funds raised by permanent employees for registered charities up to £400 each year
Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine
The chance to say “thank you” to one another when you’ve done a good job through our Cadent Congratulates Scheme
Plus many more benefits that help you join the dots between your work and home life!  

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion

Don’t meet every single requirement listed? 

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process. 

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you! 

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome. 

We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience. 

Be part of something big. Help shape the future of gas for generations to come.

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.

To learn more about Cadent and what we do, visit our website at


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