Network & Communications Analyst

Full Time Hampshire IT Job Pro UK

Network & Communications Analyst

This role is responsible for the administration and maintenance the technology infrastructure which entails the design, development and deployment across multiple technology stacks. The role will perform tasks that provide capacity management, reporting and support to the growing infrastructure.

This is an excellent opportunity to join a team of specialised professionals providing operational support to all Network and Communication Services Infrastructure, providing 3rd line support to the IT department along with input to project initiatives. Acting as a SME within Networks and Communication Services, including Incident and Problem Management, Proactive Maintenance activities and Implementation of innovative new technologies.

The Network and Communication Analyst will have to liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors.


* Maintain regular contact with stakeholders during incident and problem resolution

* Administer and configure Palo Alto Firewalls

* Administer and configure core WIFI Aruba solution

* Develop and implement new technical solutions based on a wide variety of different technologies

* Responsible for creating/owning LLD’s (Low Level Design) or the input into LLD’s where appropriate

* Responsible for optimising service improvements within the infrastructure

* Undertake detailed and complex project tasks working a long side project managers and solutioninfrastructure architects in meeting business requirements

* Produce and maintain accurate technical documentation

* Capacity management/ Reporting within the infrastructure, including monitoring and alerting

* Provide vendor support and management / 3rd party partners and IP address management

* Full infrastructure management

* Partner and support colleagues across Technology to collaborate technical designs, change requests and troubleshoot outages in the event of business service disruption

* Adhere to operational technical procedures and policies

* Ensure the CAB process is adhered to and agreed processes are followed

* Quickly learn new technology stacks independently using documentation and online resources

* Fulfill on call duties as required and be part of a 24/7 support schedule


* A Level or equivalent

* HP ASE (Network Infrastructure)

* Cisco certification CCNP/CCDP

* Palo Alto Security engineer (PCNSE)

* Cisco Security CCSP

* Aruba Associate ACMA/ACCA

* Experience in implementing, configuring and supporting enterprise Cisco/HP LAN/WAN infrastructure

* Experience in implementing, configuring and supporting Palo Alto Security devices/Firewalls

* Experience in implementing, configuring and supporting of Wi-Fi Aruba devices

* Knowledge of implementing, configuring and supporting F5 LTM/GTM’s

* Experience in a fast-paced support environments

* Experience with incident ticket systems

To arrange an initial interview please apply today

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