We are urgently recruiting for an IT Technician; you will be working for a well-established organisation based within the manufacturing and distribution industry and they have been established for 30+ years based in Tamworth.
Benefits include 31 days holiday including the Bank Holidays, Christmas shut down (3 days will be deducted from your total holiday allowance), Access to Employee Assistance Programme (EAP), Discount vouchers for optical requirements and free car parking.
As the IT Technician, you will be:
Setting up user- specific workstations with necessary peripheral devices
Competent with basic machine repairs and upgrades
Installing and configuring company software to required specifications
Able to deliver training to users on company software on an arranged and ad-hoc basis
Performing troubleshooting to diagnose and resolve problems
Using the ticketing system to capture a log of work completed and help highlight and resolve ongoing issues
Identifying computer or network equipment shortages and request replenishments through identified channels
Completing physically demanding tasks across multiple large sites for sustained periods of time
Supporting the IT Support department in maintaining a tidy, accessible and safe working environment
As the IT Technician, you will have:
Previous experience working within a similar position, however, this is not essential
Relevant IT based qualifications, however, this is not essential
An interest in Apple based operating systems MACOS, IOS and IPADOS
Passion for technology and a drive to further develop that interest
Excellent diagnostic and problem-solving skills
A working understanding of internet security and data privacy principles
A full UK Driving Licence is desirable
Basic understanding of hardware and generic software settings across all types of devices
You may have experience of working as one of the following: 1st line Technician, 1st Line Support, 1st Line Customer Advisor, IT Apprentice, IT Co-ordinator, Technical Customer Advisor, Technical Support Advisor or you will have a keen passion for IT
As an IT Technician, you will receive a salary between £20,000 to £25,000 per annum depending on experience plus a fantastic range of benefits
To apply for this job please visit itjobpro.co.uk.