IT Support Technician – Education

Full Time Bedfordshire IT Job Pro UK

Job Title: IT Support Technician Education
Location: Bedford
Salary: £20,000 to £23,000
Benefits: Healthcare, Pension, Profit Share.

This is an exciting new role for a IT Support Technician to join a UK Based, education based IT service provider that is having one of their best years this year.

This will be a mainly field role going from site to site aiding Schools with their IT needs, therefore, any applicant will need a full driving licence.

The key part of your role will be servicing, replacing, and maintaining systems in schools, nurseries, and colleges. These will mainly be Microsoft Networks, you will be hands on with servers and client computers.

Typical duties will include:

On-site scheduled Technician Days carrying out 1st / 2nd Line Support Tasks
Respond to Helpdesk requests both on site and remotely
Server/ Network Troubleshooting
Hardware and software repairs
Deployment of hardware and software
Carry out network documentation and reporting
Assisting with customer sales requests
Provide technical guidance and support to schoolsAlthough not essential it would be desirable to have workplace experience in:

Education Sector (schools), particularly providing IT support in the classroom environment
MCSA or equivalent experience
Remote Access Technology such as Teamviewer, Datto RMM
Education specific technologies such as SIMS MIS Software, Integris Schools Management Software
Experience of supporting AV equipment such as Interactive Whiteboards, Projectors, and Sound Systems
Mobile devices (iPad, iPhone, Android, Blackberry) * Apple IOS and OSX
Google (G-Suite) and Office 365 administration experience Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy

To apply for this job please visit