Job Description

Posted 2 weeks ago

A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day.

This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, networking and hardware.

KEY DUTIES –

* Repairing of I.T hardware, reinstalling operating systems and software – the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions

* Problem solving on IT related incidents and problems – as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely.

* Commissioning of IT and associated equipment – you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites

* This will give variety to your role, and the opportunity to work in a face-to-face customer situation

CANDIDATE REQUIREMENTS

* Independent skills

* Team work skills

* Organisational skills

* Good written and oral communication skills

* Self-Motivated

* Meets the eligibility below

ELIGIBILITY

* Living in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)

* Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.

* Have the right to live and work in the UK.

* Have access to a reliable internet connection with a PC/ Laptop.

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available