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IT Support Technician

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Job Description

IT Support Technician
Exeter, Devon (with flexible and hybrid working options)

About Us

With offices in Exeter, Teignmouth and Newton Abbot, Tozers Solicitors LLP is looking for an IT Support Technician to join their team on a full-time, permanent basis.

With 30 partners and 190 staff across our offices, we offer unrivalled legal services to businesses and individuals, both locally and nationally.

The Benefits

– Salary of £22,620 per annum
– 25 days’ holiday, plus bank holidays, with the option to buy or sell up to five days
– Pension
– Travel loan scheme
– Charity and social responsibility scheme
– Extra holiday at Christmas
– Flexible and hybrid working options

This is a fantastic opportunity for an IT enthusiast with plenty of knowledge that they are itching to turn into a career to join one of the leading law firms in the South West.

We’ll invest in you and your development through a range of fantastic training programmes, equipping you with all the expertise you need to make a success of your new role. We know that our people are our strongest asset, and this is reflected in our commitment to your success.

What’s more, you can rest assured that your work/life balance is our top priority. You’ll be rewarded with a great range of benefits, plenty of fun social events and flexible working options to ensure you can thrive in and outside of work.

The Role

As an IT Support Technician, you will be responsible for providing excellent first line technical support to our staff.

Following initial training, you will ensure that our IT systems operate smoothly. You’ll learn how to deal with support tickets, troubleshoot issues and support the implementation of new hardware and software.

Additionally, you’ll assist with development projects, the administration of internal software and databases, provide IT end user training and test new products before they’re launched.

About You

To be considered as an IT Support Technician, you will need:

– A keen interest and aptitude in IT
– Team working skills, as well as the willingness to work independently
– Organisational and communication skills
– At a minimum, a relevant IT or computing qualification such as an A-Level, a BTEC or an HND

Additionally, you will need some understanding of the following gained from your studies, work experience or a similar environment:

– Microsoft Active Directory and Group Policy
– Microsoft Windows 10
– Microsoft Office 365
– Windows Server 2012/2016/2019/2022
– Microsoft Exchange Online
– Microsoft Skype for Business
– Microsoft Teams
– Microsoft SharePoint
– Mimecast

The closing date for this role is the 31st May 2024.

Other organisations may call this role 1st Line IT Support Technician, Junior IT Technician, Helpdesk Technician, Trainee IT Engineer, Junior Desktop Support Engineer, or Trainee 1st Line Support Engineer.

Webrecruit and Tozers Solicitors LLP are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to develop an engaging career with our accredited organisation as an IT Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Job Summary

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Exeter Location
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