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IT Support Technician

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Job Description

IT Support Technician

£22,000 – £26,000 (dependant on experience), plus benefits including help with funding for training courses, private healthcare, enhanced pension, rising holidays, hybrid / remote working (3 days in office, 2 WFH)

Central Croydon, CR0

Key Skills: Junior. IT Technician. Graduate. MSP. Microsoft Engineer. MCP. 1st Line, 2nd Line, Helpdesk, Triage, IT Support, IT Managed Services, Managed Services Provider, Cloud, Exchange, MS Office, 365, DNS, Networking, Escalation. PC Build.

Are you an IT Support Technician with experience of supporting external clients, or a trained IT Technician looking to kick-start your career?

Do you want to work for an organisation that truly values its staff and offers help with funding for training courses?

My client is an incredibly successful IT managed services provider based in central Croydon. They have been established for more than 20 years and integrity and customer service are at the heart of the services they provide to their loyal client base.

They are looking for a talented IT Support Technician to join their growing team. You will perform a varied role, giving you exposure to the latest technologies and opportunity to progress into a project based or network design role.  The office has a relaxed working atmosphere, but their core values including honesty and integrity are what make them so successful.  

IT Support Technician Duties:

Provide technical support and advice relevant to clients' infrastructure

Explore new technologies for innovative solutions

Consistently progress yourself and embrace learning opportunities

Manage client requests for support & project work

Identify potential new business from new and existing clients

The initial role will be focusing on overseeing and triaging incoming client requests. The successful applicant will need to develop, over time, skills ranging from network design through to desktop and server support. You will eventually be involved in all aspects of IT systems implementation & support including project proposals and costing, product procurement, installation & implementation, configuration, maintenance, support and on-going client management. 

This is a great opportunity for someone with experience who is looking to rapidly progress their career, or a well-qualified IT candidate who is looking to kickstart their career within an entrepreneurial organisation and gain rapid career growth with an MSP.

We are looking for a passionate candidate with the enthusiasm and drive to succeed as well as good training or experience in IT and a good knowledge of the following technologies (Windows Server, Exchange Server, Office 365, Microsoft Windows Workstation, networking troubleshooting -TCP/IP, routing, subnets, Domain Name Management, DNS, web hosting, MX records, routers, hubs and switches, network security, VPN’s, Endpoint security and anti-virus solutions and Firewall / UTM devices. Any knowledge or experience of Apple Mac systems, Linux, Telecoms and Microsoft Azure is a bonus.

In return, my client offers the chance to develop your technical skills very quickly and gain exposure to an incredibly broad range of technologies as well as the opportunity to play a key role in a growing organisation. My client will also pay for and support their staff through Microsoft certifications.

Sound interesting and something you would love to be part of? Apply today!

Integral Recruitment is acting as an employment agency in regard to this vacancy


Job Summary

Croydon Location
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