Job Description

Posted 2 days ago

IT Support Engineer

Crawley, West Sussex

£24,000 + Company Benefits

12 Month FTC (strong potential to extend/perm thereafter)

An esteemed IT Support Company is currently seeking an IT Technician / IT Support Engineer to join their busy service desk team. You will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services.

Sound interesting? Read on…

As the IT Support Engineer / IT Support Technician you will be responsible for working with all interested parties to establish effective relationships between stakeholders, including relationships between technology functions and their end users.

Responsibilities:

* Monitor service desk for IT issues by reviewing incoming tickets, and review progress.

* Supporting roll out of new applications.

* Installation and configuration of computer hardware O/S and applications.

* Oversee regular system checks and maintenance procedures to ensure alignment with optimal system functionality.

Key Skills:

* Experience of working within a network/IT field.

* Good understanding of general printing, backup, antivirus, and security principles.

* Confident in dealing with stakeholders at all levels.

* Managing service desk requests through help desk systems.

** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle.

Company Benefits:

* Flexible working hours

* 25 days holiday

* Excellent career path with training and development opportunities

Interested?

Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

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