IT Support Consultant- Entry Level

Full Time Gloucestershire IT Job Pro UK

IT Consultant- Entry Level
Full time

Meridian are currently recruiting for a well-respected, progressive and market leading company based in Cribbs Causeway, Bristol. The company is seeking a new IT consultant to join their software support team. This is an entry level position where full training is provided. This role is very well suited to candidates looking for the first step in their IT career and to gain commercial experience.

Role Duties:

Understanding and actioning customer requirements
Identifying and implementing any improvements to a customer’s configuration
Investigate and resolve technical issues on customer accounts including software faults
Produce and maintain a clear activity log
Understand customer data and processing rules Requirements:

Proven problem-solving abilities
Strong attention to detail
An ability to quickly learn and retain new information
Work efficiently to tight deadlines
Excellent written and verbal communication skills
Adaptable and open to change
Capable of communicating with customers in a polite and professional way
Experience with Microsoft Office applicationsDesirable:

An interest in IT/ Technology
Customer Service experience
Technical experience gained either through work or educationRole Overview

Permanent role 
Monday to Friday (40 hours per week)
Hours are 08:30- 17:30
Induction, training, and support for new team member will be provided
Working from home position initially with future plans as an office based roleBenefits

Competitive salary 
Excellent career prospects in a progressive company
Free parking on site
28 days holiday (including Bank Holidays)
Competitive pension schemeHow to apply?

Click apply now for immediate consideration. Email (url removed) or call (phone number removed) for further information

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