IT Support Assistant

Full Time Norfolk IT Job Pro UK

IT Support Assistant – Successful Organisation – King’s Lynn – up to £22k (dependent on experience)

An amazing career opportunity has just arisen for an IT Support Assistant to join a global manufacturer in their King’s Lynn office, starting immediately.

We are looking for someone who is passionate about IT, and is keen to learn all about developing and programming. You will have a problem-solving nature and you will be a confident communicator with good interpersonal skills.

Key responsibilities as the IT Support Assistant will include:

* 1st line support to all personnel within the office/sites

* Updating and creating documentation and procedures for internal use

* Negotiating, purchasing and sourcing IT equipment

* Support and maintenance of Mac based users, backup – network integration

* Remote support of external users

* Implementation and management of CCTV systems

* Support and deployment of business smart phones with a focus on IOS devices

* Ad hoc duties if and when required by Management

What we’re looking for:

* Experience gained in an IT support role

* Strong IT skills and the desire to learn and progress

* Knowledge and experience of diagnosing software/hardware faults

* Experience of Windows 10 and MS Office (Apply online only) applications

* Experience with software development is highly advantageous

* Full driving licence for semi-regular visits off-site to fulfil role

* Proactive attitude and willingness to progress

* Team orientated with leadership qualities

* Process driven with a methodical mind-set

* Strong communication skills with the ability to explain technical information to non-technical colleagues

* Ability to work under pressure

* Clear thinking and problem solving ability


If you are looking for a career in IT and have the skills, experience, attitude and aptitude to succeed please submit your CV ASAP, quoting ‘CP – IT Support Assistant

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