IT Support Analyst – Windows/O365/Azure – Ruislip

Full Time West Ruislip Greater London IT Job Pro UK

IT Support Analyst – Windows/O365/Azure – Ruislip

Clarion Chase is working exclusivity with a Construction organisation based in West London who are looking to bring an IT Support Analyst on board who has experience of working in a IT Support Analyst or Service Desk Analyst role and have the following experience/skills below,

* Ensure all Service Desk calls are logged in IT Management System.

* Setting up users on Active Directory and Azure.

* Configure and troubleshoot – Cisco and Meraki SD-WAN network kit.

* Remote Support over Phone, remote screen sharing, face to face.

* End User Training – Basic Level.

* Rebuilding Laptops and Desktops.

* Setup and Troubleshooting Desktops, Laptops, Printers, AV equipment.

* Setup and Troubleshooting Mobile Phones – iPhone /android.

* Liaising with suppliers for quotes, orders for IT requirements, IT Contracts (Mobile Phone Service Providers, ISP etc.)

* Escalate incidents to Senior Analyst when and where necessary.

* Remote Support – Microsoft Direct Access and VPN Users.

* Technical Documentation – New and updating existing documentation, Documenting IT invoices.

* IT Asset management

* Patch management via Microsoft EndPoint.

Please note a full driving licence is required for this position.

My client is offering a flexible working pattern with time spent in the office and working from home but are looking for candidates to be based in a commutable distance of Ruislip.

My client is offering a salary of up to £30,000 depending on experience with benefits.

Interested?!? Send your up-to-date CV to Chris Butler at Clarion Chase for review

Clarion Chase is acting as an employment agency in regard to this position

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