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Job Description

IT Support (MSP)


£20,000 to £28,000 + Training + Company Benefits + Progression

Are you an IT Support Engineer? Are you looking for the opportunity to progress your career within a very well-established global organisation?

Do you want the opportunity to work in an ambitious and ever-growing company working with the latest technologies and very high-end clients?

On offer is a great opportunity for a enthusiastic IT Support Engineer that has a background of working in an MSP to join a growing team of IT professionals. Working in a relaxed office environment with a potential of hybrid roles after probation.

In this role, the IT Support Engineer will work alongside a dynamic team dealing with 1st /2nd line tickets. Oversee the 2nd/3rd Line engineers learning and developing your skills to progress into higher roles.

This role would suit someone with experience in 1st Line IT support in a MSP background or similar, looking to progress their career with a highly reputable IT Solutions business, with the chance of progressing into a Senior IT position.

The Role:

Providing technical support and maintenance to support all user-based IT software and hardware
Dealing with 1st line tickets, handling customer queries and helping with systems
Communicating with clients and building relationshipsThe Person:

Background in providing 1st Line IT support
Passionate about IT and Technology
Background in an MSP environment
Local to DerbyKeywords: IT Support, Second Line Support, 2nd Line Support, MSP, Managed Service Provider, IT,MSP,MANAGED SERVICE PROVIDER,MSP IT,IT MSP, MSP IT, MANAGED SERVICE PROVIDER IT, 3RD LINE IT,3RD LINE IT SUPPORT, 1st line, graduate it support, 1st line it support,

Ref: BBBH13571AR

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Job Summary

Derby, Derbyshire Location
IT Job Pro

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