IT Service Desk Analyst

Full Time Colchester Essex IT Job Pro UK

IT Service Desk Analyst – Colchester/Remote – £25,000 – £30,000.

Prime Appointments are currently partnering with a leading professional services company based in Colchester who are looking to appoint an IT Service Desk Analyst to join their busy IT team. Due to recent acquisitions and group expansion, they are looking for another pair of hands to support their growth.

You will be acting primarily in first line support capacity, resolving issues in person and remotely whilst managing your time efficiently to prioritise and escalate technical issues. Responsible for taking ownership of support requests and ensuring all relevant procedures are followed.

I am looking to chat with IT Support Engineers with a strong knowledge of Microsoft products and operating systems as well as a good understanding of PC hardware and IOS devices. You will have a strong understanding of server environments and Active Directory as well.

I have been lucky enough to work alongside this company throughout the pandemic and they are going from strength to strength. The IT team is heavily relied on and this is a critical role to support the business as they continue to grow in 2021.

For more information, please reach out to Ben Bailey at Prime Appointment for a confidential chat

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