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IT Operations Manager

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Job Description

IT Operations Manager required by my leading client. We are looking for a candidate who will embrace my clients journey with the same intensity and passion as we do. The company is a dynamic and innovative green company that is easing the world’s journey to clean energy.

It’s time to do our bit. Together, with our customers, we’re building clean energy infrastructure.

We are actively recruiting a dynamic, user-centric IT Operations Manager to operate out of either of our offices

My client is easing the world’s journey with green technology. we are looking for an individual who has experience with:

* Microsoft 365 – Security and Compliance policies

* Azure Active Directory – User management

* Intune – Windows, Android, Apple management

* Windows PowerShell

* Asset management and device lifecycle management

* VoIP phone systems 3CX / Wildix

* Networking – Ubiquiti

* Endpoint management

Duties to cover:

* Ongoing management of projects/systems and handling IT system change requests and managing product releases.

* Managing external support functions with an aim to optimize IT service and delivery.

* Improving IT service processes and procedures

* Acting as an escalation point for difficult calls/ tickets.

* Working closely with Business leaders to ensure the IT systems and secure and fit for purpose.

* Working from multiple sites depending on workload and requirements.

* Responsible for the dayto-day management of the IT operations

* Dayto-day delivery, optimisation and improvements of systems, processed and data.

* Maintaining a strong understanding of the organisation's business needs and working closely with other departments to ensure that IT is aligned with those needs.

We are looking for an induvial who displays:

* An ability to be proactive and innovative in a multiple sector business.

* An ability to communicate and build relationships with customers, colleagues, and other stakeholders.

* An ability to effectively break down and communicate complex ideas/problems across teams.

* Willingness to learn and adapt.

* Problem solver.

* Dynamic and enjoys new situations and challenges

Job Summary

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Halifax, Calderdale Location
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