IT Manager

Full Time Hemel Hempstead Hertfordshire IT Job Pro UK

IT Manager
About the Global Data Centres division of NTT Ltd.
Global Data Centres, a division of NTT Ltd., develops and operates high-availability data centres globally across 500,000 sqm. The Global Data Centres division comprises e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and the other data centre divisions of NTT Communications group, which are now operating under the NTT brand.
Our combined global platform is one of the largest in the world, with more than 160 data centres spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of internet exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centres.
Working for Global Data Centres EMEA
We are one of the leading and largest data centre provider and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of 600+ people. Today, we are designing and operating 17 data centre locations across 120,000 sqm in Germany, Austria, Switzerland, in the Netherlands and in Great Britain and expanding into further markets. Our people come from a variety of industries and work together to find the best solution for every challenge. Due to the diversity of backgrounds our people come from, the ability to work in teams and good communication skills are very important to us.
As a performance-oriented company, we value expert knowledge and people who want to shape the future. We are growing internationally and offer our people the opportunity to work worldwide within the NTT Group if they are suitably qualified and interested. datacenter . hello . global . ntt
About the Role of the IT Manager
The UK IT Manager will be the manager for the UK IT team and a senior networking specialist. As part of an international matrix organisation this role will report operationally to the EMEA IT Director and functionally to the Head of Network/Security and Customer Services. From an operational perspective the UK IT Manager will oversee the day to day IT activities for the UK region, including management of the IT team. Functionally the UK IT Manager will provide a broad range of network skills which will include design, implement, maintain, and support of the network infrastructure in EMEA.
Specifically, you will:
Manage network equipment including:
* Routers
* Switches
* WiFi
Manage the DNS/DHCP/IPAM
Maintain infrastructure monitoring and alerting system (incl. SIEM)
Maintain security equipment:
* Firewall
* Vulnerability scanner
Manage VoIP telephony system
Interface with on-site engineers and contractors during the provisioning process of any network related services, including data cabling
Provide Level-2/3 support and troubleshooting to resolve issues
Provide internal technical support and offer an escalation path from support engineers on complex networking and technical issues
Participate in an on-call rota for out of hours’ network
To be Successful in the IT Manager Role you will need
Relevant experience managing an IT Team
Previous experience working in an IT Department within a Data Centre would be desirable but not essential
Ability to display some knowledge of some or any of:
* Switching – VLANS/LACP/PoE/STP
Flexible and not afraid of getting “hands dirty” with some of the more hands on tasks involved with building and running data centres
Flexibility to travel to other locations as required at short notice
Full driving licence valid for use in the UK with own transport
Undergo full security checks to BS7858:2019

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