IT Business Analyst

Full Time Basingstoke Hampshire IT Job Pro UK



The Client

Our client is one of the world's leading pharmaceutical companies, with a reputation for being one of the best organisations to work for, they offer a fantastic working environment. We are presently seeking a Business Analyst to join our client's team on an initial 12 month contract. 

The Role

The UK Hub IT team’s overarching role is to link the UK Hub affiliates to the IT central organisation and local business function. This IT Business Analyst role is based in the UK and supports the UK Hub group of countries. The Business Integrator will be knowledgeable about business unit strategies, priorities, IT processes, and is able to link IT opportunities and issues with business needs.


Identify opportunities where technology can be introduced or enhanced to drive better outcomes.
Represent existing and potential IDS Capabilities, influencing local business strategy and challenge where appropriate.
Align solutions that balance affiliate and corporate goals.
Lead projects by gathering, refining, prioritising requirements and coordinating delivery.
Collaborate with 3rd party vendors on solution development and delivery.
Effectively assess and communicate the value of contrasting IDS solutions.
Appropriately advocate change in the organisation through new ways of working be it, adoption of new technology process improvements to meet evolving business needs.
Lead, influence and drive OCM ensuring new programs and solutions ‘arrive’ ready to deliver value.
Collaborate effectively to work as one team across IDS, Infrastructure and MCE.
Capture and pro-actively share best-practices and look for replication opportunities.
Lead and shape our digital governance processes, ensuring that quarterly operational assessments of our channels are performed, documented and shared with senior leadership.
Drive operational efficiencies by adopting innovation and automation to improve our digital governance controls.
Take ownership and manage the problem management process, conduct reviews to minimize major incidents and liaise with global and regional teams to resolve issues.
Become a subject matter expert in our customer consent, reconciliation and authentication processes, advising key stakeholders in trends and best practices from other regions within Lilly.
Manage the relationship with our internal development group ensuring processes, quality targets and resource scheduling are met, whilst driving efficiencies and innovation to improve the service.Experience Required

Ability to quickly adapt to changing circumstances, priorities.
Good learning ability regarding technologies and business processes.
Excellent problem solver with the ability to think on your feet and come up with innovative ideas and solutions
Engage with stakeholders at all levels of the business
Application of corporate policies and procedures.
Demonstrated interpersonal skills, collaboration and teamwork.
Strong communication written and verbal.
Self-motivated to prioritise and complete multiple tasks without direct supervision
Demonstrable documentation skills
Strong networking, interpersonal, and relationship building skills.
Experience leveraging standard solutions to deliver maximum value.
Experience translating complex, ambiguous concepts into actionable plans.Skills Required

Experience with Incident and Problem management processes, tools and techniques
Understanding of IT life cycle methodology & processes.
Excellent project management skills with the ability to manage end-to-end projects involving multiple stakeholders
Experience of project execution with technology and capabilities to support a multichannel, commercial organisation
Experience with an Agile approach to project delivery and it’s supporting technologies.
Strategic account management skills: research, listening, effective communication and presentation.
Demonstrated ability to communicate technical concepts in non-technical language
Demonstrated ability to work in a virtual (not collocated) environment.
Demonstrated ability to deliver IT projects working with a cross functional team.
Demonstrated ability to influence without authority.
Demonstrated ability to partner cross-functionally.
Demonstrated understanding of the importance of quality and compliance obligations
Excellent knowledge of English language.Is This You?

If the above describes you, then we want to speak with you as soon as possible. Send your CV to us and if you fit the bill then we will be in touch within 24 hours to discuss the role and our client in more detail

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