IT Applications Support

Full Time Preston Lancashire IT Job Pro UK

IT Application Support Engineer – SQL, PL/ SQL, Java, Unix, Scripting, ITIL, Application Support – Preston – £26-31k+ bonus + excellent bens

My client has an urgent need for an Experienced Application Support Engineer to join a specialist team supporting a range of heritage applications across the Enterprise. The focus of the role is an Application Support rather than IT Infrastructure. Experience of working in this capacity is essential

IT Application Support Engineer Role and Responsibilities:

-Provide technical triaging and 2nd line application support across the business

– Ensure that the correct priority and severity are assigned to all application issues

– Work with colleagues across Technical and Service Management teams to leverage the necessary skills for fault resolution

– Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels

– Engage fully with internal stakeholders to re-assign faults and issues where necessary

IT Application Support Engineer Skills and Experience:

– A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure

– Strong experience of using SQL and PL/ SQL in a Unix environment

– Familiarity with Java and scripting languages (JavaScript, Perl, Python etc)

– Expertise in issue tracking collaboration tools (Jira, Bugzilla), the change management process and the software development lifecycle

– Experience in the pro-active management of application upgrades, patches and fixes

– Working knowledge of ITIL processes and excellent communication skills

You will enjoy a broad and varied role in a fast-paced environment so the ability to prioritise quickly and assuredly will be of great benefit. You will join a specialist application support team who work well together so the ability to interact with other technical staff, as well as a large user base, will be required.

IT Application Support Engineer – SQL, PL/ SQL, Java, Unix, Scripting, ITIL, Application Support – Preston – £26-31k+ bonus + excellent bens

Essential Recruitment is a specialist IT recruitment business with an in-depth understanding of the rapidly-changing nature of the IT market. We build long-term relationships with our clients and candidates based on our core values of Trust, Integrity and Delivery

To apply for this job please visit itjobpro.co.uk.