I am currently recruiting for a 1st Line support position for an organisation in Norwich working with one of the best known brands at the leading edge of technology.
In this position the successful candidate will be responsible for the 1st line Support of feeds to data consumers.
You will be responsible for:
Providing 1st line support for internal & external customers
Day to day management of the Integration IT Service Management tool, making sure SLAs are met by responding to and resolving tickets in a timely manner.
Dealing with commercial and technical personnel at all levels.
An understanding of consumer content and/or online retail industry and related technologies.
Monitoring Integration services to ensure agreed uptime is met.
Perform troubleshooting on integration production issues and recommend appropriate solutions and monitor all integration maintenance activities.
Setting up new client standard feeds, working with the client and internal teams.
For more information please contact Henry Dawson at Pure Resourcing Solutions, or click apply. A full job spec is available
To apply for this job please visit itjobpro.co.uk.