Infor CSI Systems Administrator
My client is a distributor of products and logistical services to manufacturing businesses around the globe. This company has been established for many years and continues to grow in staff numbers (180 worldwide in 8 countries) and has a sales turnover of £80million.
A mid-level opportunity has become available for an Infor CSI Systems Administrator. They currently use Infor Mongoose / Infor CloudSuite Industrial (CSI), ION and Infor FactoryTrack.
Our client is looking for an experienced Infor CloudSuite Administrator to join the team as soon as possible. Although the title is Administrator, we are looking for somebody with a well-rounded knowledge in all aspects of the most current CSI ERP system and programs and a problem-solving mind set. You will need to be able to provide technical support alongside carrying out administrative duties. Some of these include management of incidents, supporting the upgrade from version 9 to 10, and supplying end-user technical assistance.
This is a full-time, on site, permanent role, with work taking place 08:30 – 17:00 Monday to Friday, however there are occasional extended days and weekend responsibilities. The successful candidate will join our Business Systems Team and work closely with the three other team members.
PURPOSE OF THE ROLE:
You will be the go-to person on all matters concerning Infor CSI and FactoryTrack. We currently outsource support and developments but would like to bring this in-house. This position will handle the day-to-day administrative tasks and work on new projects to improve our existing setup.
Overseeing and maintaining the Infor Syteline system and daily operations, as well as instances of implementations
Overseeing and maintaining any third-party integration for the system
Analyse recommended patches from Infor in order to conclude any impacts these could have on existing systems
Support for reporting, printing, and Document Management
Collaborate with IT Support and the rest of the Business System Teams
Provide assistance to any other systems in place at the organization
Providing technical support including assisting with any upgrades
End-user technical support
Simple Report writing
You must have previous administrative experience with Infor Syteline (CSI) and associated applications.
Have detailed Syteline ERP knowledge, ideally V9 and V10 and understand the application and system processes.
It is desirable for you to have experience working with ION integrations.
Have a functional overview to be able to support the application for the end users, but also be capable of following technical manuals and understand business issues and work flows.
You will also be experienced in gathering information from end users to ensure proper set up and resolve any issues.
Work with the management team to identify opportunities for improvements to the existing business practices, processes and tools.
Assist in the development and maintenance of the system and security policies.
Experienced working on global projects and multi-site ERPs
Good team working skills and comfortable to communicate will all levels of the business
Experience in Infor CSI version 9 and version 10
Well versed in SQL Server 2012 and newer
Understanding of EDI and ERP integration with applications
Highly motivated, strong critical thinking skills, and exemplary work ethic
Understanding of the distribution or manufacturing industry
Professional interpersonal and communication skills, both written and verbal
Professional attitude and business acumen
Passionate about learning especially in the IT space
Knowledgeable and interested in current technology trends and a desire to remain up to date with the latest technologies.
22 days holidays plus bank holidays
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in
To apply for this job please visit itjobpro.co.uk.