Implementation Consultant

Full Time West Midlands (County) IT Job Pro UK

Implementation Consultant

Implementation Consultant / Software Implementation / SQL / Permanent / Coventry

My client, a market leading, and rapidly growing global software company are looking for a driven and experienced Implementation Consultant to join the team.

The Implementation Consultant will effectively manage the implementation process post-contract signature, through to go-live of the solution taking full responsibility for delivery of the suite of product/s the customer selected.

Key Responsibilities:

*Set up initial operating environments and assist with data extraction requirements and writing scripts.
*Facilitate sessions with client stakeholders to outline scope, goals, deliverables, resource needs, and address customers configuration and technical concerns and needs.
*Efficiently manage the customer, and internal company resources to meet all established milestones, ensuring targeted completion dates are achieved using internal project management tools.
*Anticipate project risks and issues, confidently address any and all challenges, mitigate risks and issues and escalate to appropriate parties where required.
*Identifying opportunities for increasing ongoing revenue through upselling and consulting during conversations.
*Conduct End User Training to customers on how to use their software, including on-site customer training, virtual training.
*Maintain up to date notes and status of implementation within CRM / ticketing system.
*Documenting processes and procedures and updating knowledge database.
*Stay current with the client's software, system information, new features/enhancements, and product offerings.
*Collaboratively work with other teams to provide insights on future product enhancements, challenge, and ensure ongoing customer satisfaction.

Key Skills and Experience required:

*Demonstrable experience working in a similar Software Implementation Consultant type role.
*Practical hands-on experience working with SQL particularly, MS SQL Server (Apply online only) set-up & configuration, T-SQL (including Function, Views, Stored Procedures), SSRS, IIS6 on, VBScript, DOS Script.
*Experience with Integration Services (working with multiple ERP systems).
*Has worked remotely (via TeamViewer, VPN, RDP, etc) on client sites.
*Demonstrate proven software implementation experience including across multiple sites and platforms including Web deployment (and troubleshooting issues).
*Demonstrated ability to implement client / server technology, using a hands-on approach.
*Proven client management and interaction experience.

This is a great opportunity to join an established company during an exciting period of growth and continued success. The salary on offer is £45,000 – £55,000 plus a comprehensive benefits package!

Please apply ASAP to be considered.

Implementation Consultant / Software Implementation / SQL / Permanent / Coventry

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