ICT Field Engineer

Full Time Greater Manchester IT Job Pro UK

IT Field Technician – Greater Manchester- £20K – £26K

Key Skills / Experience:

• 2 – 4 years’ demonstrable experience in a relevant field.

• Certification: Relevant certification in Cisco and/or Microsoft.

• Hands-on working knowledge of firewalls, HP Aruba switches.

• Current network troubleshooting skills, including 'working knowledge' of LAN & WAN technologies. • Windows Active Directory, including Microsoft Office 365 suite and Azure active directory.

• Some VMWare and Microsoft Hyper V Clustering experience would be beneficial.

• Windows Active Directory, including Microsoft Office 365 suite and Azure Active Directory.

• Some experience in recent Microsoft Server (Apply online only) builds.

Main Job Purpose:

IT Field Technician

• Provide support and advice on a wide range of IT services and technologies, including Microsoft, Google and Apple platforms.

• Process incoming requests for support, through the service board.

• Participate in and sometimes lead smaller Project work at client sites.

• Working with Account Managers as part of a “Client Team”, acting as Technical Lead for specific customers, recommending, advising and guiding on their strategic IT plans.

Key Responsibilities:

• Regular scheduled visits to client sites.

• Monitor service board and progress accordingly.

• Reactive site visits when necessary to help resolve issues.

• Maintain clear communication to the team and clients.

• Assisting account managers by responding to queries regarding sites.

You will need to use your own vehicle (mileage will be paid)

To apply for this job please visit itjobpro.co.uk.