I.T Technical Call Vetting Engineer

Full Time South Glamorgan IT Job Pro UK

RWR Recruitment are recruiting for a Technical Vetting Engineer to join an IT support company based in Cardiff. You will carry out remote technical vetting for the companies clients completing fault rectification and closure of logged faults on clients IT equipment.

The main duties of the Technical Vetting Engineer will be:

Remotely diagnose and rectify faults

Logging call and faults correctly

Where a remote fix isn't possible identify and order parts ready for field engineer to attend site

Provide 1st line IT support

Provide Technical support on a wide range of IT equipment

Manage workload and meet KPI's

Ability to  repair hardware and software

Report escalations where necessary

Understand IT and Software with your mechanical knowledge

I.T software or hardware qualification is desirable
What we can offer you
Hours of work 37.5 hours a week on a rota basis between: Monday to Sunday: 6am and 11pm office based + an evening shift rota working 10pm – 6.30am remotely 1 in 6 with an amazing shift allowance on offer

Base salary of £21,000

Discounted gym membership

Casual Dress down code

Career progressions and team support

23 days holiday plus bank holiday

Private health insurance with BUPA

Free Parking on site
If you have the skill set above and want to find out more about this role please Apply! We will be in touch regarding interview stage

To apply for this job please visit itjobpro.co.uk.