HR Coordinator FTC

Full Time Cardiff South Glamorgan IT Job Pro UK

Our client is a nimble and ambitious financial services specialist. Backing people to fulfil life's hopes and dreams; delivering the most compelling customer experience across Banking and Motor Finance.

Now is your chance…

The People Operations Team is a key enabler for business success. By aligning to the customer journey, we drive our colleagues, managers and leaders to cultivate a working environment that encourages fast pace delivery and success.

The role of People Coordinator is really important to us. You will be the first point of contact to assist with payroll queries and continue to establish the People Operations Team as trusted advisors; providing the correct balance of knowledge and challenge which supports managers and leaders make the right decisions at difficult times.

This is a hybrid role, working onsite 3 days per week and 2 from home.

What would your day look like?
* Colleague and Line Manager support: Act as Payroll expert and coach to all colleagues both within the people team, and the wider bank in the effective use of ADP to support and drive self-service approach to people management.
* Payroll administration: Manage pay-related requests from managers and employees to ensure compliance with relevant policies; compile monthly payroll data in the appropriate format and submit to our external payroll provider.
* Policy and process support: Managing flow of a high volume of queries into the general mailbox and People Operations phone lines.
* As the client is an FCA and PRA regulated MNF, it is necessary for the HR team to understand the regulatory landscape for financial services firms in general, and to have knowledge of how this specifically impacts HR activities.
* Policy and process support: Managing flow of a high volume of queries into the general mailbox and People Operations phone lines.

What do we expect of you?
* Experience of working within HR and payroll capacity
* Assume the administrative authority, responsibility, and accountability of directing our payroll functions and programs
* Proven track record of working within a customer service/customer-oriented environment, including excellent telephone manner
* High level of Microsoft Office skills to include: Outlook, Word, PowerPoint, and Excel

What can you expect of our client?
* A friendly and flexible culture, synonymous with our proposition to our customers.
* A growing organisation that defines itself as being nimble, lean and strong.
* A drive for continuous improvement, which you will be empowered to get behind from day one.
* A communicative, accessible and approachable ExCo.
And of course, you will be compensated competitively, with a good range of core benefits and bonus potential

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