EPOS Engineer
Job Description
Retail Systems Engineer
Location: Knightsbridge
Salary: £160 – £200 per day inside IR35
Do you have experience with IT and EPOS? Are you looking for the next step in your career?
A well-established award winning luxury retailer based in the heart of London. They are currently looking for an retail systems engineer to join their growing team and provide reactive support to their users. The ideal candidate must have at least a years' experience working with EPOS/ POS.
Being the face of IT, the candidate must have strong communication skills and be able to provide service to customers in a fast paced environment. key daily activities include monitoring systems for availability, tracking ticket queues for support issues, investigating and troubleshooting incidents and building & configuring new EPOS & related systems.
Responsibilities
Investigate & resolve incidents and requests assigned to the Retail Systems Services team
Build and configure EPOS and related systems
Install, fix and replace EPOS and related systems
Provide the service to SLA's (Service level Agreement), targets and Service Management guidelines
Assist with the management of all monitoring system tools and alerting mechanisms, ensuring that systems are efficiently monitored
Participate in Project / Vendor meetings as Retail Systems experts and provide clear and meaningful updates
Candidate Requirements
Essential Skills and personal qualities
Ability to collaborate and work as a member of a high performing Team
Strong Troubleshooting and problem solving skills
Demonstratable customer facing IT support experience
Hands on knowledge of configuring and managing EPOS systems
Understanding of computer hardware, data networks and device configuration
IMAC Experience
Apply now to Just IT and we will review your application. If you are suitable for the role, we will be in contact to discuss this opportunity
Job Summary
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