Customer Insight Analyst

Full Time Somerset IT Job Pro UK

Have you used Google Big Query previously? Due to growth, we are recruiting for a Customer Insight Analyst to join a national supplier to the trade industry based in Bridgewater, the role will be fully remote working so there will be flexibility on location.  This is a permanent role working Mon-Fri 8am-5pm / 9am-6pm with a salary of up to £35,000 plus annual performance related bonus.

Reporting to the Head of Finance, you will be responsible for managing customer analysis and providing insight into the company’s growing and active trade customer base, with the focus on driving strategy. Your core role will be to analyse large sets of data to help drive customer focused decision making and growth into the business, working on analytics projects including customer lifestyle, customer segmentation and profiling, drive data led decision making within the business and communicate insights to senior Management, analysing CRM data, and reporting on performance indicators, usage and engagement.

It is essential that you have used Google Big Query and be an advanced Excel user. You will have used ESP reporting tools previously and will have good SQL experience. Excellent communication skills will be essential, with the ability to effectively communicate with technical and non-technical audiences.  You will have a data driven and analytical mind with experience in customer database analysis and customer profiling.

Role to suit: Insight Analyst, Data Analyst, Data Insight Analyst

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