Continuous Improvement Project Manager

Full Time West Midlands (County) IT Job Pro UK

Continuous Improvement Project Manager
Permanent, Birmingham based with flexible home working
Salary – £40K – £45K with excellent benefits

JOB SUMMARY
The Continuous Improvement Project Manager (CIPM) will, under the supervision of the Director of Programme Management, act as an internal consultant, developing short and long-term project pipelines for the organisation using continuous improvement tools and project management techniques.

DUTIES (included, but not limited to):

Line Management
*Delegates activity effectively
*Recognises and supports any development gaps individuals within their team may have
*Creates time to conduct effective PDRs and career conversations to ensure the team is motivated and have the right capability to conduct the activity required of their role
*Consistently displays the behaviours associated with company Values statements and encourages values led behaviour across their team.

Continuous Improvement Project Management
*Identifies and delivers service improvement activity across the business through the employment of process improvement methodologies and the application of innovative thinking
*Works with key business stakeholders, and continuous improvement "champions" to build a continuous improvement environment to support an ongoing programme of change
*Leads and facilitates LEAN/process improvement-based workshops to drive ideas and solutions
*Supports the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
*Identifies trends and process variations as part of establishing a continuous improvement monitoring system
*Assists in the development and implementation of a 'best-in-class' continuous improvement strategy
*Takes ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
*Drives process change using employee experience information, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
*Proactively identifies and manages risks using tools such as Salesforce and Power BI
*Monitors and reports project activities ensuring issues are escalated as needed
*Coaches project team members to clarify task assignments, milestones, and deliverables
*Delivers LEAN tools and workshops

KNOWLEDGE, SKILLS & ABILITIES

*PC / Technical Skills
*Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook, Power BI and PowerPoint)
*Online collaboration tools, such as WebEx and conference calling tools
*Project Management tools, including Microsoft Project 2016 and SigmaXL
*Ability to learn and adopt inhouse software such as Salesforce (CRM tool)
*Good analytical skills.
*Process design and delivery with stakeholder teams
*Process Improvement techniques (Lean Six Sigma)
*Process Frameworks and standards
*Proven experience in business process change and analysis
*Maintain grace under pressure while displaying a high level of professionalism
*Align internal and external resources to achieve objectives
*Good attention to detail
*Work effectively as part of a team
*Understand and interpret complex instructions, proposals, and contract language
*Excellent oral, written communication skills and presentation skills

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

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