Continuous Improvement Project Manager

Full Time West Midlands (County) IT Job Pro UK

Continuous Improvement Project Manager
Permanent, Birmingham based with flexible home working
Salary – £40K – £45K with excellent benefits

The Continuous Improvement Project Manager (CIPM) will, under the supervision of the Director of Programme Management, act as an internal consultant, developing short and long-term project pipelines for the organisation using continuous improvement tools and project management techniques.

DUTIES (included, but not limited to):

Line Management
*Delegates activity effectively
*Recognises and supports any development gaps individuals within their team may have
*Creates time to conduct effective PDRs and career conversations to ensure the team is motivated and have the right capability to conduct the activity required of their role
*Consistently displays the behaviours associated with company Values statements and encourages values led behaviour across their team.

Continuous Improvement Project Management
*Identifies and delivers service improvement activity across the business through the employment of process improvement methodologies and the application of innovative thinking
*Works with key business stakeholders, and continuous improvement "champions" to build a continuous improvement environment to support an ongoing programme of change
*Leads and facilitates LEAN/process improvement-based workshops to drive ideas and solutions
*Supports the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
*Identifies trends and process variations as part of establishing a continuous improvement monitoring system
*Assists in the development and implementation of a 'best-in-class' continuous improvement strategy
*Takes ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
*Drives process change using employee experience information, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
*Proactively identifies and manages risks using tools such as Salesforce and Power BI
*Monitors and reports project activities ensuring issues are escalated as needed
*Coaches project team members to clarify task assignments, milestones, and deliverables
*Delivers LEAN tools and workshops


*PC / Technical Skills
*Microsoft Office applications (including Microsoft Excel, Word, Visio, Outlook, Power BI and PowerPoint)
*Online collaboration tools, such as WebEx and conference calling tools
*Project Management tools, including Microsoft Project 2016 and SigmaXL
*Ability to learn and adopt inhouse software such as Salesforce (CRM tool)
*Good analytical skills.
*Process design and delivery with stakeholder teams
*Process Improvement techniques (Lean Six Sigma)
*Process Frameworks and standards
*Proven experience in business process change and analysis
*Maintain grace under pressure while displaying a high level of professionalism
*Align internal and external resources to achieve objectives
*Good attention to detail
*Work effectively as part of a team
*Understand and interpret complex instructions, proposals, and contract language
*Excellent oral, written communication skills and presentation skills

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

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