Job Description

Posted 2 weeks ago

Role: Content Operations Specialist

Location: HQ Office, Holborn, London

Work Mode: Hybrid

Rate: Based on Market (Inside IR35)

Our End client, a UK retail bank known for offering current accounts, business banking, mortgages, and safe deposit boxes and operates through its online platform, mobile app, and physical “stores,” are currently looking for a Content Operations to manage high-quality web content, specifically relating to web usability, optimizing and laying out pages using a content management system (CMS)

The successful candidate must have proven work experience as a Content Manager or similar roleand will have fluent web editing skills (content management systems, browser software and testing)

Roles & Responsibilities:

* Perform procedures on content management platform and support deployment of approved content through established processes/guidelines/style guides

* Publish the content online using the CMS as per publishing standards / requirements

* Documentation of SOPs and key process learnings, improvement ideas

* Oversee deployment of approved content through available platforms, following established processes

* Oversee and manage efforts for web content updates through content platform

* Coordinate with client marketing team/Agency on project requirements

* Quality check output of content operations

Skills and Qualifications

* Proven work experience as a Content Manager or similar role

* Experience of editing and proof-reading content

* Fluent web editing skills (content management systems, browser software and testing)

* Knowledge of Content Management Systems, and platforms like Optimizely with hands on experience in editing and updating content on this platform.

* Knowledge of HTML, CSS, Javascript is good to have

* Basic know-how of Adobe Photoshop, UX/UI concepts is good to have

* Experience in project management

* Ability to guide and motivate team members

* Strong English communication skill

APPLY NOW for the opportunity to work for a leading bank that markets itself as providing banking “with a difference”—prioritising customer convenience, friendly service, and accessibility in branches