Business Systems Support Analysist
£25k-£27k PER YEAR DOE
Permanent – Full time 40hrs a week
Our Client based in Bedford is looking for an experienced Business Systems Support Analysist. This company is fast becoming one of the key suppliers and leading brands within their industry and is a great time to join this company!
Summary of Role:
Maintaining high standards of IT support and administration with appropriate support and supervision.
Assist in the continuous improvement program adopted by the IT Department.
Aid the IT Manager with performing small/large scale system administration tasks
Duties and Responsibilities:
Maintaining high standards of support and administration.
Assist in the development and delivery of IT projects.
Provide support for IT users, IT infrastructure and business systems
PC Building and deliver to users according to build scripts.
Perform regular checks to ensure IT systems are operating as expected.
To take ownership of micro-projects and support tasks
Log, own and manage calls in IT Helpdesk system.
Administer, monitor and investigate issues with network devices such as printers, Windows computers and laptop, IP camera systems, network switches, firewalls, biometric systems, NAS servers, PBX Phone systems, etc.
Administer, support and monitor Windows and VMware virtual servers.
Administer and monitor all scheduled tasks such as customer-facing SQL data-feeds.
Perform Daily procedural checks.
Administer Active Directory users and objects, Group Policy and DNS.
Administer consumables and equipment.
Administer Asset management.
Install, support and administer Exchange Server and externally facing mail-filters.
Support and administer Microsoft SQL server and DTS packages, jobs and data transfer.
Mobile Device management support and administration.
This Job Description is not exhaustive. The duties of the post holder may be reviewed from time to time and the employee will be called upon to work in other locations within the Group. This role also requires regular presence at other sites on a weekly/bi-weekly basis. Regular travel is a requirement.
The ideal candidate must have and be able to demonstrate the following experience:
Minimum of two years IT exposure in 1st Line Support Position
Good all-round hardware, software and connectivity troubleshooting skills
Knowledge of Windows operating systems, Microsoft business applications, web browsing, systems administration and commands
Experience of using an ERP system.
Be able to manage high volume workloads and prioritise these tasks in a helpdesk system
Knowledge of SQL scripting and data transfer
Experience of Emails systems (Exchange Server and Internet facing mail filters)
Being able to work outside of normal business hours at very short notice
The ability to travel at short notice
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we’re sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business
To apply for this job please visit itjobpro.co.uk.