Business Process Analyst – 12 Month FTC

Full Time Basingstoke Hampshire IT Job Pro UK

Business Process Analyst – 12 Month FTC

An enterprise organisation are seeking an experienced Business Process Analyst to join their business to support a major transformation programme within their Insurance function.

The company are in the process of a large transformation programme, so this is an excellent opportunity for a strong Business Process Analyst to join the business and contribute to this transformation.

This role is a good opportunity to be a key contributor to the delivery of this major transformation.

This is a varied role and as a Business Process Analyst you will:

To work with leaders and SMEs across the Insurance business to evaluate business processes and define business requirements. You will use a selection of mechanisms to gather these including, facilitating workshops, working practice observations, 121 meetings and investigation.
Requirements are to be clearly articulated and documented to describe the end to end technology and business processes
To work with technology providers to understand inherent functional and non-functional capabilities of their software applications and determine the changes to the application and/or business processes to enable successful implementation and management of any new software.
To document the current and future state business process landscape and collaborate with the business operational readiness team to implement the new processes and target operating model.
To be responsible for implementing and applying robust requirements managements standards to ensure quality production of requirements documents and traceability of requirements from definition to acceptance testing.
To develop a series of recommended business changes to the as-is business process library as a result of the collected requirements
To create and maintain a good working relationship with programme managers, project sponsors and other senior managers and assist with the initiation and facilitation of solutions based on business need.
To present requirements and recommendations to senior stakeholders
Ensure that all solutions are fit for their operational purpose and, in particular, that the specific demands and requirements of the business are met
Ensure tasks are completed within the agreed timelines of the project.
Influence change management to ensure best practice is followed and knowledge centre is managed to good effect for re-use and reference.
To prepare detailed and comprehensive project documentation where appropriateThe successful Business Process Analyst will have:

Proven ability to work with business leaders, SMEs and third parties in order to define requirements
Exceptional analytical skills with a proven ability of translating requirements into proposed business change
Experience working in the Insurance sector, ideally with a Broker and / or Call Centre
Excellent documentation and communication skills with an ability to present complex scenarios clearly
Self-starter with a drive to succeed focusing on delivering business benefit
Experience of working on large-scale Insurance transformation programmes
Degree or equivalent experience
Good communication skills, written, verbal and listening, across all business levels
Good time management and project management skills to enable successful delivery within pre-set deadlines and to the required standard
Ability to work on multiple tasks simultaneously
A good negotiator, influencer and networker
Able to make decisions where appropriate
Ability to work as part of a team and on own initiative
Quick and flexible learner with an aptitude for new processes, technologies and procedures
Expert problem solver
Analytical approach to tasks, research and projects
Creative thinker
Commercially astute
Understands customer expectations & creates value for the customer
Gains the commitment of others
Builds and maintains relationships
Reinforces continuous improvement
Supports the development of new ideas/approachesThe successful Business Process Analyst will have proven experience within Business Process environments.

The company benefits include: Salary up to £65,000, Bonus, Car Allowance, Pension, 25 days holiday, Private medical, Childcare Vouchers and more.

To apply for the Business Process Analyst role please forward your CV to or call Cameron on (phone number removed)

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