Business Operations Manager

Full Time City and County of the City of London IT Job Pro UK

Business Operations Manager – Governance, Policy and Data Management – (London/Nottingham) Remote/Hybrid – 12 months

Our client, a market leading multi-national technology company are looking for a Business Operations Manager, to join them in Nottingham/London. The assignment is an initial 12-month contract and can offer a competitive daily rate.

Role Overview:

As Desktop continues to mature and integrate into the wider organisation there is an increasing need to maintain and grow the governance, risk, and data management processes. Significant strides have been made to date in terms of the work particularly around how we collect, store, manipulate and present our data internally and externally to our critical stakeholders. We are now at a point where we have a decent estate which has improved our ability to manage the data challenges we had previously. Tasks that originally caused significant stress within the organisation and distracted our key staff are now much more effectively managed

Responsibilities to Include:

Data Management (30%)

Maintain the integrity of existing data sets including headcount, SOW, financials, and forecasting.
This will involve a lot of Excel work to manipulate and update data and therefore a strong understanding of MATCH, INDEX, VLOOKUP and general competence with Excel is required.
Work with the Desktop team points of contact to maintain an appropriate operating cadence to ensure data accuracy.Administration (30%)

Reduce the administrative burden on Senior Leaders across the team by assisting with escalations and process blockers.
Support administrative tasks on special projects e.g. following up on actions and tasks and keeping the data up to date.
Be open and willing to conduct all tasks given to you without question. Within the role there is scope for improvements in processes and that feedback is welcome however data quality is essential and an understanding of that and how source data should be managed and feed through into downstream systems is essential.Governance (20%)

Write up business processes and policies that will form the Desktop repository of policies and processes.
Attention to detail and a logical approach to business process mapping is essential
Attend the monthly Operational Committee and take actions and follow-up to ensure they are done.

Risk Management (20%)

Maintain the Desktop Risk log.
Prepare the monthly review of risks and ensure that managers are engaged in the process.
Ensure that the Risk log represents a full and complete picture of risks across Desktop.Business Operations Manager – Governance, Policy and Data Management – (London/Nottingham) Remote/Hybrid – 12 months

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