Business Change Manager
Site- Reading preferred with flexible working
Essential Functional / Technical Skills
Substantial previous experience of working across most or all Business Change disciplines on large scale transformational projects and programmes.
Exceptional customer focus, ensuring that customer benefits are always at the forefront of activity.
Experience of managing transformation project lifecycles
Able to demonstrate subject matter expertise with a strong understanding of business change best practices.
Able to demonstrate an understanding of project management and lifecycles, including knowledge of phase and gate review processes.
Knowledge of change management techniques, models and theories, and experience of their practical application in business contexts; LEAN management awareness/ skills desirable.
Previous people and/or third party contractor management experience preferred, with a focus on performance and engagement
Commercial or technical background in regulated business
Strong networking skills, building stakeholder engagement and influencing at senior level
Able to scope and specify requirements for specialist input e.g training, communications to meet business needs.
Good knowledge of the operation of electricity distribution / transmission networks
Good understanding of statutory, regulatory & license requirements, industry wide codes, network and engineering standards.
Cross departmental knowledge of the client, along with its strategic goals and objectives.
Experience of developing project specifications and documentation to meet lead times.
Informed knowledge of GDPR, business separation, procurement and competition requirements.
Detailed understanding of operational Distribution business, astute awareness of commercial challenges around DSO, Pricing, ED1 and ED2
Personal Attributes/ Competencies
Excellent planning and organisational skills
Exceptional communication, interpersonal and engagement skills
Ability to deliver within challenging timescales, the ability to effectively prioritise, plan and organise, balance immediate and longer term business priorities
Proven track record of leading, coaching and motivating teams, both employee and contractors
Sound judgement, able to impact and influence decisions internally and externally,
Ability to remain calm and collected under times of stress/challenge
Challenge the "status quo" by proposing imaginative, appropriate solutions and implementing innovative business improvements
Ability to make things happen and drive through to conclusion
Willingness to travel on a regular basis
Solution-focused, willing to take time to understand root cause of issues
ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit
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