Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
* Identifying business problems and creating solutions in line with requirements and constraints of the business as well as identifying and documenting risks
* Produce documentation in line with requirements such as requirements management plan, use cases, user stories as well as project vision documentation
* Leading ongoing reviews of business processes and developing optimization strategies within new and existing clients
* Prioritising requirements and preparing both Business Requirement Documentation and user stories and effectively communicating insights and plans to cross functional team members
* Staying up to date with the latest process and IT advancements to automate and modernize systems as well as conducting market research and competitor analysis
* Gathering critical information from meetings with various stakeholders and producing useful reports
* Ensuring solutions meet business needs and requirements and consider existing and future tech stack
* Managing projects, developing project plans, and monitoring performance.
* Monitoring deliverables and ensuring timely completion of projects
* Conducting UAT and end user testing and review test scenarios prepared by QA as well as support the project implementation
* Manage requirements and control the Change Management Process with the customer
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