Broadband Support Engineer

Full Time Chandler's Ford Hampshire IT Job Pro UK

Identifying and diagnosing faults using multiple platforms.

* Answering calls within management targets.

* Accurately updating customers (tickets/emails/phones) to pre-defined targets.

* Providing customers with technical knowledge of the services & products we supply.

* Developing relationships with internal departments.

* Being an active contributor to the operational environment and participating in the long term goals for the business.

* Any other duties as required in the delivery of the role and as directed by the management team.

* To be compliant with health and safety company policy and legislation

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