Support multiple clients across multiple technologies
* Mentoring of junior team members.
* Consult with customers and across a cross-team environment.
* Documentation and development of designs, processes and procedures.
* Work within a structured ITIL / ISO20000 IT Service Management environment.
* Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.
* Excellent presentation and reporting skills arising from customer facing and on-site experience.
* Very strong verbal, presentation, and interpersonal skills are required.
* Project management skills with experience in stakeholder and communications management.
* Escalation point for major incidents/investigations
To apply for this job please visit itjobpro.co.uk.