AV Remote Support engineer – High Wycombe

Full Time High Wycombe Buckinghamshire IT Job Pro UK

Prospero Integrated are working with an excellent AV company , that are based in High Wycombe, who are looking for a Remote Support Engineer on a permanent basis.

*** AV Remote Support Engineer 24/7
*** Permanent contract
*** High Wycombe
*** Excellent salary

Our client is looking for an experienced AV Remote Support Engineer on a permanent basis.

The successful AV Remote Support Engineer will be required to provide support and engineering services to include troubleshooting, installation and maintenance of video conferencing, audio visual, projection, pro audio, video, control, and IP networks, either on clients’ sites or by remote support and diagnostics at the VNOC based in Bucks.

The AV Remove support engineers contract is based on a 24/7 shift pattern.

Key Responsibilities and duties:

*** Accurately and quickly diagnose and remedy faults and problems.
Troubleshoot electronic systems and equipment

*** Provide Remote support

*** Train and instruct the customer on the proper use of the equipment.

*** Responsible for reading and interpreting wiring diagrams, schematics,
and drawings and reporting and remedying any discrepancies.
Other duties as required or assigned by company management

*** Updating Service Management Software regarding any changes to client configuration or asset details

*** Work with colleagues to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum, and ensure complete closeout and turnover of jobs to the client or service department.

*** Represent the company at a senior level with the necessary level of professional conduct and presentation.

*** To ensure all work is performed to the Company standards and that quality techniques are practiced.

*** Be proactive in suggesting new methods and techniques to improve efficiency.

Prospero integrated are the largest Audio Visual Recruitment company in the country. We have hundreds of client who send us new jb a regular basis., if this vacancy is quote for you, please get in touch

To apply for this job please visit itjobpro.co.uk.