Job Description

Posted 2 weeks ago

APPLICATIONS ANALYST / LONDON / HYBRID / UP TO £78,000 PLUS BENEFITS
Fantastic new opportunity for an experienced Applications Analyst to join an innovative, growing international organisation. Highly competitive pay and extensive benefits package, plus hybrid working options.
WEX Inc. is a leading and growing global provider of payment processing, information management and fleet card payment solutions. We hire people who share the same passion for continuous innovation and client service.
As we continue to expand our Salesforce footprint, we are now looking for a talented Applications Analyst to join us.
The successful Applications Analyst will support the WEX International Business Payments salesforce rollout, working closely with internal stakeholders and our strategic partner.
This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities.
What’s on Offer?
* Highly competitive salary £68,000 – £78,000 (dependent on experience)
* Annual company bonus
* 37.5 hour week- Monday to Friday, no evening or weekends
* Hybrid working (1-2 days per week in Central London office)
* Industry Leading pension scheme
* 25 days holiday plus bank holidays – with the opportunity to purchase additional holidays
* Life assurance
* Income protection
* Discounts & perks platform
* Employee wellbeing
Key Responsibilities of the Applications Analyst:
* Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third-party apps.
* Design, configure and administer WEX’s global Salesforce org leveraging core Salesforce technologies such as lightning components, Apex, Flow, custom objects, workflow rules, sharing rules, custom fields, validation rules and VisualForce pages.
* Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting.
* Work with the development team to implement new user functionality and with business partners to implement point-and-click functionality.
* Provide support to Salesforce users across WEX and act as the primary point of contact for end-user support.
* Handle ticket requests through a queue an be able to prioritize what you're working on to minimize escalations
* Create and administer training to existing or new users/groups and provide one to one training to end users on an on‐going basis.
* Implement and integrate third-party products / applications on the Salesforce platform.
* Work with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
* Create new reporting capabilities and respond to ad hoc reporting requests as needed.
Experience you’ll bring:
* Solid understanding of the Salesforce best practice
* Confident with end user interactions such workshops and presenting builds
* Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third-party apps.
* Implement and integrate third-party products / applications on the Salesforce platform
What’s next?
If you believe Salesforce knowledge and passion to take on this exciting new Applications Analyst position, we would love to hear from you. APPLY NOW for immediate consideration
Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of application