Apple Mac Systems Engineer
We are working with an IT Managed Service provider company to provide Managed IT services to clients who are based in London and the South East.
We are excited to offer a new opportunity for an Apple Systems Engineer to join the team the IT services team to provide high-quality IT services to small to medium-sized
businesses, who are principally operating within the creative industries of Creative Design, TV/Film/Postproduction, Fashion, Architecture and a more.
Your key responsibilities will be to provide L2/L3 Service Desk Support, as well as to attend client sites to address incident escalations, perform break-fix maintenance, complete successful installations of software and hardware to meet client requirements and to carry out scheduled routine onsite support visits for key clients. This role will be based from home when you are not assigned to a client's site.
* Install, configure and troubleshoot Mac Desktops and Servers in a mixed platform environment
* Experience working with Macs bound to Active Directory/Directory-as-a-Service Solutions
* Install, configure and troubleshooting experience of typical Mac software applications and services in a creative environment
* Mobile Device Management experience in device deployment, packaging
* applications, creating and managing policies and scripting macOS
* Installation, configuration, and basic troubleshooting experience with typical SMB
* network products (Switches, Routers, Firewalls, Wifi APs, VPN) – Netgear, Cisco
* Meraki, ZyXEL etc
* Familiar with ITIL framework and customer service principles desirable
* Experience working with
* Experience with G-Suite, O365 and Online back up in the Mac space.
ACM Resourcing Services is acting as an Employment Agency in relation to this vacancy.
ACM Resourcing are a leading Mac IT recruitment company work on various positions in the market please don't hesitate to get in touch with me for a confidential chat about how we can secure your next position
To apply for this job please visit itjobpro.co.uk.