2nd Line Support (12 month FTC)

Full Time Warwickshire IT Job Pro UK

Role: 2nd Line Support (IT Helpdesk)

Location: Warwickshire

Salary: Up to £32,000 per annum (12 Month FTC)

My client is a well respected company within the gaming industry who are going through an excellent period of growth. They are seeking a 2nd Line Support Engineer to join their IT Helpdesk team on site in Warwickshire.

They have a number of integration projects over the next 6 months and require someone with strong customer focused skills to support on various levels. You will be responsible for new hardware builds, setups, repairs as well as remote support.

Essential Skills

Enthusiasm to tackle 1st and 2nd line IT problems in a timely manner, maintaining a strong customer focus
Good communication skills
Be able to use Ivanti ticket system, to communicate and resolve issues
Have a good knowledge of Office 365 suite and Azure fundamentals
Have a good knowledge of current computer hardware and components
Be adaptable and able to quickly pick up knowledge and fault finding on developer software (Visual Studio, Adobe Suite, Autodesk suite etc)
Basic networking and Windows server knowledge for troubleshooting.

Desirable skills

Basic knowledge of Cisco Callmanager & Unity would be advantageous

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

To apply for this job please visit itjobpro.co.uk.