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2nd Line IT Support Technician (Norwich)

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Job Description

2nd Line IT Support Technician

Permanent

Norwich (Hybrid)

£28,000 – £36,000 (DOE)

2nd Line IT Support Technician needed for a permanent position based in Norwich (Hybrid). Start ASAP ideally Jan/Feb 2025.

A chance to join an established IT Services business with 'hybrid remote' working available following successful completion of your probation period.

Benefits: £28-36k Base (DOE) + Hybrid Remote (2 days/week WFH) + 25 days holiday (plus BHs) + pension + profit share + private healthcare + gym + free parking + enhanced maternity/paternity + more!

Key skills, experience + tasks include:

Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments.

Strong IT trouble-shooting, diagnosis + IT problem resolution to 2nd line level.

Configuring, setting up + supporting small/medium sized IT networks

Project based work including IT deployments, migrations + upgrades.

Experience with IT Managed Services (MSP) outsourced companies preferred.

Full UK Driving Licence and own transport.

Technical Environment: Windows Server, Office 365, IT Networks, MS Exchange, DNS/DCHP, routers, switches, VPN configuration, firewalls, SharePoint, Azure AD

Job Summary

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Norwich Location
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