2nd Line IT Support

Full Time Cheshire IT Job Pro UK

2nd Line IT Support
Package up to £30K DOE + Benefits (listed below)
Runcorn based role (some flexi-working options)

Your new colleagues:

Mountain climbers, marathon runners, football players, gamers, musicians, movie buffs… they are a diverse bunch, all with their own unique family and home lives that they are encouraged to work around with the flexi-working options available.

The hiring process:

You read this job ad -> It piques your interest -> You apply
One of our consultants will give you a call -> You ask as many questions as you like (and answer one or two)
We send your CV over to the hiring company -> They request an introductory video call
You speak with them -> You get on like a house on fire
You go and meet the team and all your positive preconceptions are confirmed
You tell all your friends about your amazing new life
The role:

You're probably wondering exactly what this role entails. It's very varied (as is any IT support position) and will see you dealing with:

Providing 2nd line IT support to both internal and external staff
Contributing positively to the collaborative environment by mentoring and sharing knowledge with other members of staff
Assisting 3rd line with complex and business-critical projects and implementations for customers
Developing your knowledge on new service offerings for customers. This could be IaaS, disaster recovery, backups, firewalls… whatever the customer needs, you will be given the tools and resources to increase your knowledge and experience in that area!
Providing strategic technical guidance and advice at board level to customers
What tech experience would see you excel in this position?

Ok, so as I'm sure you can gather from the duties above, the successful applicant will need to have a very varied skillset. We're ideally looking for someone who is technical and hands on with:

Active Directory, Windows Server, Exchange, VMware, Hyper V, Azure, Office 365, Firewalls, Dell and anything and everything in between!

Company benefits:

Private medical
Company pension
Brand new offices with breakout rooms, Sky TV's, Xbox's, Pool tables etc.
Car allowance (£2K – £4K dependent on package)
Fuel / travel expenses
Annual bonus of 5% – 10%
25 days holiday + bank holidays
Loads of investment into training and certifications

If you're a strong engineer who's keen to hear more about the most exciting tech opportunities in the area then we want to hear from you.

If this is you, then please apply for the role ASAP – you will be considered as soon as you do.

Speak soon!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

To apply for this job please visit itjobpro.co.uk.