Job Description

Posted 3 weeks ago

My client has been a leader in the Managed Service Provider industry since 2015. The team prioritises their cloud platform, ensuring their business offers the best of both worlds. Working in this MSP means you'll face something different every day, always learning and always progressing. The team is looking for an energetic 2nd Line IT Engineer to join their Service Desk.

2nd Line IT Service Desk Analyst
Newcastle City Centre/Onsite
£24,000 – £30,000

Read below to find out more:

Daily Duties:

Supporting the Service Desk in a 1st/2nd Line capacity
Supporting the large client base through ticket requests, and occasionally onsite visits to troubleshoot issues and support ongoing projects.
Collaborating with your colleagues to find a resolution for your clients.
Maintaining and supporting your client's infrastructure.Tech Stack:

Active Directory
Office 365
VMWare
Networks: Maintenance, configuration, administration
Disaster Recovery
Server Support
Hardware troubleshootingCompany Benefits:

Company pension
Free on-site parking
Discounted or free food provided.
Cycle-to-work scheme
Sick pay
Life insurance
Casual dressFor further information or any queries, please contact me at 0191. 249. 3639 or via email at Darcey . obyrne @ in technology group . com.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy