2nd Line Engineer / Technical Engineer

£40,000 – £45,000

London

Our client, a well-established MSP based based in London, are looking for an enthusiastic 2nd Line Support Engineer to come and join their team.

You will be part of a team that manages the life-cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner.

Key Skills and Experience:

Extensive experience supporting Microsoft operating systems and applications is key:
Broad and strong technical background with the Microsoft technology stack including; Office 365, EMS, SharePoint, Active Directory and Windows Server and Desktop operating systems.
Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous.
Extensive experience in delivering desk side support to senior Executive level end-users.
Prior experience within the Financial sector with knowledge of supporting Bloomberg, OMS and PMS platforms are preferable.
Managing the life-cycle of service raised incidents from end-users.
Managing the life-cycle of service requests from end-users.
Managing the life-cycle of change requests from end-users.Don't miss out on this amazing opportunity – apply now with your most up to date CV!

Lorien Plc is acting as an Employment Agency in relation to this vacancy