1st line support burnley

Full Time Burnley Lancashire IT Job Pro UK

1st Line Support – Burnley – £22K – MSP

My client are looking for an experienced IT professional to join a well established managed service provider based in Burnley. You will be part of a technical team at 1st Line Support level and have strong communication skills, high level customer service skills, work well as part of a team, close attention to detail and a strong technical background.

Knowledge of the following technology is preferred.

Windows servers (Apply online only) (2019 is desirable)
Windows desktop 7, 10
Backup technologies- Veeam, Datto Backup & recovery
Exchange 365/ server 2013/ 2016
Hardware- SAN, NAS, Dell, HP
Group Policy
Office 365
Networking
DHCPThe role is office based and you will be responsible for providing a professional and efficient service to customers, helping run the ticketing system ensuring team targets and SLA's are met and have high level decision making skills.

This is a great opportunity to join a successful growing business, so apply now!

If you require some more information regarding the role, please contact Daniel Gooding on (phone number removed) or email

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