1st Line IT Support – £26,000

Full Time Poole Dorset IT Job Pro UK

Due to internal promotions an ambitious IT Support Engineer is required by a technology solutions provider who develop their own applications & products, used extensively throughout the public sector as well commercial organisations.

Working across 1st & 2nd Line issues you will provide excellent customer service when responding to a variety on client issues, being empowered to take ownership from the initial call to resolution.

As part of an experience teamed there is support on hand if issues become too challenging.

The IT Support Engineer will be required to have the following skills and experience:

Ability to logically troubleshoot IT & Software issues.
Experience within an IT Support role
Experience of Windows Administrative task such as, registry manipulation, FTP and use of the command line.It would be beneficial to have

Experience of Networking
Unified communications
SIP, Wireshark, VOIP
ITILThis is a great opportunity for someone in the early stages of their career who are interested in expanding their skill base and knowledge.

Based in Poole, the IT / Software Support Engineer is paying £26,000, plus bonus, Free parking and more.

To apply for this position, please email (url removed) or call Chris on (phone number removed)

To apply for this job please visit itjobpro.co.uk.