You will be fairly autonomous and fully responsible for supporting the users in the London office. Support the servers and network equipment remotely with some 3rd party engineering support to assist the desktop technician in case of any physical upgrades or repairs to the backend infrastructure.

You will be responsible for:

* Conference Rooms; maintain the technology, assist users with connections, keep general cleanliness

* Office Setups; Assist with preparing for new users including technology and office setups. Assist users with rearranging their offices if needs to ensure the technology is not broken in the process

* Vendor Assistance; work with vendors who may need to come onsite and upgrade, repair, replace different technologies, grant access and escort to and from locked areas

* Phone system; Work with our vendors to maintain, troubleshoot and repair the Avaya phone system

* Client computing; Assist users with desktop computers, operating systems, applications, accessories, cell phones, etc

* Printing; Assist users with printing, maintain supplies, facilitate repairs or replacements or damaged/faulty equipment

* Remote Support; Be able to remotely assist UK users while they are out of the office

* Inventory Management; Ensure proper amount of spare equipment is available for users including laptops, adapters, accessories, etc. Ensure equipment is recorded in our asset tracking system

* CCTV: Manage and monitor the CCTV system (on a Server)

IT Related skills

* Office 365

* Datto (awareness)

* Microsoft Exchange 2010

* Active directory 2010

* Microsoft office (Apply online only)

* Windows / Windows 7/Windows 10

* Microsoft server 2008 – 2016



* Vmware administrator / Vsphere

* Websense mail filter / Message Centre

To apply for this job please visit the following URL: →