Internal Account Manager

Overall Job Purpose:
Working as part of a structured team, dedicated to providing a professional approach at all times. Measurement of performance will be identified by your ability to respond customer requests and ensure that all agreed service levels are met on a monthly basis.

Main Duties:

– Maintaining any customer specific procurement systems as agreed in the contract
– Managing all customer project and bonded requirements
– Liaison with the configuration department with regard to customers specific configuration details
– To log and track all equipment supplied on ‘evaluation’ ensuring that this is either returned to SCC or purchased by the Customer within agreed timescales
– To undertake various tasks periodically as requested by the line manager which is beneficial to the Company
– Preparation of quotations, including the technical specification and obtaining the best pricing available. To proactively try to up-sell and sell additional products and services
– Identifying sales opportunities and increasing sales by adding in all additional product, service and enterprise opportunities
– Chasing outstanding quotations with the customers to convert into business
– Creation and maintenance of customer catalogues
– Supplier relationships
– Updating and management of supplier special bid information

Skills, Knowledge & Experience:

– IT Literate
– Previous experience in a sales office

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